Incident Reporting
Report an Incident
Document any issues or concerns during your work
Your Incident Reports
Previously submitted incidents
| Incident Type | Severity | Location | Date Reported | Status | Actions |
|---|---|---|---|---|---|
Equipment MalfunctionVacuum cleaner stopped working |
Medium | Acme Corp - Floor 3 | Dec 28, 2024 | Resolved | |
Property DamageBroken window in break room |
Low | TechStart Inc | Dec 15, 2024 | Under Review | |
Safety HazardWet floor without warning sign |
High | Retail Solutions | Dec 10, 2024 | Resolved | |
Missing ItemsCleaning supplies missing from storage |
Low | Green Office - Building A | Dec 5, 2024 | Resolved | |
Equipment MalfunctionFloor buffer overheating |
Medium | MediCare Clinic | Nov 28, 2024 | Resolved |
Incident Reporting Guidelines
When and how to report incidents
When to Report
- Any property damage, regardless of size
- Safety hazards or concerns
- Equipment malfunctions
- Missing or misplaced items
- Unusual circumstances
- Security concerns
Best Practices
- Report incidents immediately when safe to do so
- Take clear photos of the issue
- Provide detailed, factual descriptions
- Note the time and location accurately
- Include any witness information if applicable
- Do not tamper with evidence or scene
Emergency Situations
For emergencies (injuries, fires, security threats):
- Call emergency services first: 112 (EU Emergency Number)
- Then notify your supervisor immediately at +33 6 XX XX XX XX
- Ensure your safety and the safety of others
- Do not attempt to handle serious emergencies alone
What constitutes an emergency:
- Serious injuries or medical emergencies
- Fire or smoke
- Gas leaks or chemical spills
- Security threats or violent situations
- Structural damage or collapse
- Electrical hazards or shocks
Contact Information
- Supervisor: +33 6 XX XX XX XX
- Operations: operations@cleaningcompany.com
- Safety Officer: safety@cleaningcompany.com
Response Times
- Emergency: Immediate response required
- High Priority: Within 2 hours
- Standard: Within 24 hours